Skills & Competencies for Account Executive - Home Care
Account Executive - Home Care job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Account Executive - Home Care
Researches and develops a specific territory in order to market and sell home care services to individuals and families.
JOB RESPONSIBILITIES for Account Executive - Home Care
Assists in creating marketing programs to attract and retain target customers.
Account Executive - Home Care SALARY RANGE
BASE 50%
$76,528
TOTAL 50%
$76,528
Job Level
P02
Job Code
HC07000253
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager
Account Executive - Home Care Skills and Competencies List
12 general skills or competencies (Job family competencies) for Account Executive - Home Care
1
Job Family Competencies –
Customer Satisfaction
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the framework process used to monitor and ensure customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Collects customer feedback to support the analysis of customer satisfaction scores.
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Level 3 Behaviors
(Moderate Experience)
Handles challenges and issues that affect high level customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Integrates customer service analytics to forecast customers' future needs and maximize satisfaction.
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Level 5 Behaviors
(Mastery)
Develops customer service strategies to attain positive impacts on customer satisfaction.
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2
Job Family Competencies –
Account Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies the best practices in account management.
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Level 2 Behaviors
(Light Experience)
Reports daily account management transactions in the department's client tracking systems.
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Level 3 Behaviors
(Moderate Experience)
Follows up with clients throughout the sales cycle to meet their needs.
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Level 4 Behaviors
(Extensive Experience)
Manages the performance of the account management team to adhere to established processes.
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Level 5 Behaviors
(Mastery)
Designs the overall sales campaign to anticipate the future client’s needs.
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3
Account Executive - Home Care
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Account Executive - Home Care
Proficiency Level - 4
5
Competency for -
Account Executive - Home Care
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Account Executive - Home Care
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the concept, types, and characteristics of self-motivation.
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Level 2 Behaviors
(Light Experience)
Documents feedback from our senior management to encourage and increase motivation.
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Level 3 Behaviors
(Moderate Experience)
Deals with setbacks and continues to pursue our business goals despite obstacles.
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Level 4 Behaviors
(Extensive Experience)
Helps others to recognize and leverage their strength to their advantage.
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Level 5 Behaviors
(Mastery)
Mentors potential successors to lead others and enable self-motivation through career growth.
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2
Core Competencies –
Initiative
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains how initiative helps in daily work.
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Level 2 Behaviors
(Light Experience)
Recognizes own strengths and minimizes limitations in taking initiative.
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Level 3 Behaviors
(Moderate Experience)
Proposes alternative ways to achieve the project's objectives.
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Level 4 Behaviors
(Extensive Experience)
Maintains sanity in an emergency and makes a resolute decision to take corrective action.
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Level 5 Behaviors
(Mastery)
Encourages viewing setbacks or failures as learning opportunities.
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3
Account Executive - Home Care
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Account Executive - Home Care
Proficiency Level - 4
5
Competency for -
Account Executive - Home Care
Proficiency Level - 5
Summary of Account Executive - Home Care skills and competencies
There are 0 hard skills for Account Executive - Home Care.
12 general skills for Account Executive - Home Care, Customer Satisfaction, Account Management, Business Development, etc.
10 soft skills for Account Executive - Home Care, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Account Executive - Home Care, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
12 general skills for Account Executive - Home Care, Customer Satisfaction, Account Management, Business Development, etc.
10 soft skills for Account Executive - Home Care, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Account Executive - Home Care, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
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